Natural Gas Leaks, Odors or Emergencies

Supplier Information Manual

The Customer Select Supplier Information Manual is intended to provide you with an understanding of the various issues involved in participating in the program. The manual can be downloaded by specific section - just choose from the links below.

All files are in Adobe PDF format, with the exception of the sample data files. You can download the free Adobe Acrobat reader here.


Section 1
About Nicor Gas

About Nicor Gas

Updated 8/2009

Towns and Zip Codes Served  Updated 5/2008

Section 2 Contacts and Key Dates  Updated 8/2009

Section 3
Tariff Sheets

Download all files in this section 

Updated 10/2009
Rider 15 - Customer Select  Updated 10/2009
Rider 16 - Supplier Aggregation Service  Updated 4/2009

Section 4 Traditional Transportation Customers Updated 3/2011

Section 5 Supply and Storage - Effective May 1, 2009   Updated 4/2009

Section 6
Customer Education Summary Updated 9/2009

Section 7
Information Services
General Description  Updated 9/2004
Record Layouts   Updated 6/2010

Glossary of Terms

Updated 12/2010

Verification Status Values and Codes Updated 7/2010

Glossary of Terms (Supplier Consolidated Billing Option)
     Appendix 1 - Cancel Reason Codes
     Appendix 2 - Adjustment Codes
     Appendix 3 - Service Agreement Type Codes 

Updated 6/2007
Web Standards for Customer Select and Gas Transportation Suppliers Updated 6/2008
Sample Data Files Updated 11/2007

Section 8
FAQs
Frequently Asked Questions Updated 10/2009
2011 Holiday and Meter Reading Schedule Updated 10/2010
2012 Holiday and Meter Reading Schedule Updated 10/2011

Section 9
Agreements
Summary of Agreements Updated 8/2003
Supplier Aggregation Agreement Updated 9/2009
Supplier Selection of Market Segment Participation Updated 8/2003
Participating Supplier Information Sheet Updated 8/2003
Supplier Deposit Guaranty Agreement Updated 8/2009
Affidavit of Firm Gas Supply Contracts Updated 10/2011

Section 10
Additional Services
Summary of Additional Services Updated 9/2010
Commercial Customer List License Agreement Updated 9/2010

Nicor Gas Consolidated Billing Service

Updated 11/2007
Supplier Consolidated Billing Service Updated 11/2008
Nicor Gas Direct Mail Marketing Program Updated 4/2010
Residential Customer Mailing List License Agreement Updated 4/2009
Residential & Small Commercial Customer Data License Agreement Updated 3/2010

Section 11 Program History Updated 6/2009